Privacy Policy

Privacy Policy

Last updated: 16/10/2026

House of Ciara O'Neill is operated by Ciara O'Neill Home Limited (company number 827069). This policy explains what personal data we collect when you use this site or buy from us, why we collect it, and what rights you have over it.

Who we are

Data controller: Ciara O'Neill Home Limited. Contact: info@ciaraoneillart.com

What we collect

  • Name, email address, delivery and billing address, and phone number, when you place an order

  • Payment details, handled directly by our payment processor (stripe), we don't store full card details ourselves.

  • Email address, if you sign up to our newsletter

  • Anything you send us through the contact form, email, phone or Whatsapp

  • Browsing information collected automatically through cookies, see Cookies below

Why we collect it, and our legal basis

  • To process and fulfil your order and arrange delivery, necessary to perform our contract with you

  • To respond to questions sent through the contact form, email or WhatsApp, our legitimate interest in providing customer service

  • To send marketing emails, only if you've opted in to our newsletter, based on your consent, which you can withdraw at any time

  • To meet our legal and tax obligations, a legal obligation

Who we share it with

We share personal data with trusted third parties who help us run the business:

  • Squarespace, our website and store platform

  • Stripe, to process payments securely

  • An Post, to deliver your order

  • Squarespace , if you've signed up to the Newsletter

We don't sell your personal data to anyone.

International transfers

Some of the services above may store or process data outside Ireland or the EEA. Where that happens, we rely on their own safeguards, such as standard contractual clauses, to keep your data protected.

How long we keep it

We keep order and customer information for as long as needed to fulfil orders, handle returns, and meet our legal and tax obligations [Irish tax records are typically kept 6 years], after which it's deleted.

Cookies

Our website uses cookies to help it run properly and to understand how visitors use the site.

Your rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Ask us to delete your data

  • Restrict or object to how we use it

  • Request your data in a portable format

  • Withdraw consent at any time, where we rely on it

To exercise any of these, contact us at info@ciaraoneillart.com. If you're not happy with how we've handled your data, you also have the right to complain to the Irish Data Protection Commission (dataprotection.ie).

Children

This site isn't intended for children, and we don't knowingly collect data from anyone under 16.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page.